FAQ
Q: What payments do you accept?
A: Currently we accept cash and most major credit & debit cards. We cannot accept $100 bills, checks or EBT at the moment.
Q: Can I bring in my dog? What other pets are allowed in the store?
A: We would love to meet all your furry, feathery and scaly friends. We ask that dogs are kept on leashes 6ft or shorter for control and safety. If you'd prefer to carry your pet, that's alright too!
Q: What if you don't carry my food?
A: If we don't carry your brand, let us help you find a new food your pet will love.* As for brands we carry, we can price check or special order for you at no extra cost! If you order canned food, we do require you to buy it by the case. We guarantee our food, so if your pet doesn't love it, won't eat it, or has an adverse reaction, please bring it back in the original packaging within 14 days with your receipt for a return or exchange.
*We are not licensed vets or nutritionists. Any food or nutrition recommendations are suggestions based on our own experience as mere pet owners & pet shop employees.
Q: Do you carry other pet food/supplies?
A: We do have a limited selection for small pets & birds. Sadly, we do not carry fish or reptile supplies.
Q: Will you take the extra toys/food/supplies I have?
A: We as a store cannot, but we do have two bins for donation in the middle of the store. The two organizations for which the supplies/food go to are Concern for Animals and Covenant Creatures. We also have a cash donation box for Old Dog Haven near the registers.
Q: How long have you been here? What's your story?
A: Fluffy and Floyd's has been locally owned and operated since 2011.
We are not a chain store and take pride in our community. Owners Stacie and Jeff Oehlerich live and work in Thurston County and opened Fluffy and Floyd's to provide high quality products for the pet loving community. They feel strongly that it is their responsibility to back up the products they sell and are always available to their customers. Over the years they have had many pets, but currently are the proud pet parents of 3 dogs. Stacie enjoys working with her dogs via agility competitions and herding.
The staff at Fluffy and Floyd's is a family and invite you to come by and say hello.
Any other questions? Feel free to give us a call at (360) 584-9500 or drop on by. We would love to meet you and your furry friends.
Let us help you find the right supplies & food needed for your pet to live a long and happy life!
A: Currently we accept cash and most major credit & debit cards. We cannot accept $100 bills, checks or EBT at the moment.
Q: Can I bring in my dog? What other pets are allowed in the store?
A: We would love to meet all your furry, feathery and scaly friends. We ask that dogs are kept on leashes 6ft or shorter for control and safety. If you'd prefer to carry your pet, that's alright too!
Q: What if you don't carry my food?
A: If we don't carry your brand, let us help you find a new food your pet will love.* As for brands we carry, we can price check or special order for you at no extra cost! If you order canned food, we do require you to buy it by the case. We guarantee our food, so if your pet doesn't love it, won't eat it, or has an adverse reaction, please bring it back in the original packaging within 14 days with your receipt for a return or exchange.
*We are not licensed vets or nutritionists. Any food or nutrition recommendations are suggestions based on our own experience as mere pet owners & pet shop employees.
Q: Do you carry other pet food/supplies?
A: We do have a limited selection for small pets & birds. Sadly, we do not carry fish or reptile supplies.
Q: Will you take the extra toys/food/supplies I have?
A: We as a store cannot, but we do have two bins for donation in the middle of the store. The two organizations for which the supplies/food go to are Concern for Animals and Covenant Creatures. We also have a cash donation box for Old Dog Haven near the registers.
Q: How long have you been here? What's your story?
A: Fluffy and Floyd's has been locally owned and operated since 2011.
We are not a chain store and take pride in our community. Owners Stacie and Jeff Oehlerich live and work in Thurston County and opened Fluffy and Floyd's to provide high quality products for the pet loving community. They feel strongly that it is their responsibility to back up the products they sell and are always available to their customers. Over the years they have had many pets, but currently are the proud pet parents of 3 dogs. Stacie enjoys working with her dogs via agility competitions and herding.
The staff at Fluffy and Floyd's is a family and invite you to come by and say hello.
Any other questions? Feel free to give us a call at (360) 584-9500 or drop on by. We would love to meet you and your furry friends.
Let us help you find the right supplies & food needed for your pet to live a long and happy life!